Health & Medical · Retail Pharmacy

Walgreens

394 Campbell Ave, West Haven, Connecticut, 06516

Google Maps Updated: 20 May 2026
Authenticity Score: 55/100
About

This Walgreens location has faced severe criticism regarding its pharmacy operations. Customers frequently report long wait times, difficulty reaching staff by phone, and issues with prescription accuracy. While some long-time customers have had positive experiences, the recent trend in reviews is overwhelmingly negative, citing poor management and sanitation concerns.

Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
20
Lowest rating

We analyze 74 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 50/100
Admin Efficiency 40/100
Pro Tip

If you have urgent needs, consider calling ahead or checking the app, but be prepared for long hold times.

Drive-thru available
FedEx drop-off
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some friendly staff
  • Good for quick essentials

✗ Areas to Improve

  • Long wait times
  • Poor phone service
  • Sanitation concerns
Frequently Asked Questions
  • Why can't I reach anyone?
  • Is my prescription ready?
  • Why is the drive-thru so slow?
User Feedback

Pharmacy is a mess

Staff needs better training

Avoid if possible