Automobile · Car Dealership

Straub Hyundai

80 Straub Dr, Triadelphia, West Virginia, 26059

Google Maps Updated: 19 May 2026
Authenticity Score: 68/100
About

Straub Hyundai is a dealership where your experience can be very hit or miss. Many customers have had fantastic, stress-free buying experiences with helpful sales staff. However, the service department has faced significant criticism for poor communication, long wait times, and some questionable service recommendations. It's a place where you might find your dream car but struggle with the maintenance side.

Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
20
Lowest rating

We analyze 78 public reviews for Straub Hyundai using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 50/100
Transparency 55/100
Pro Tip

If you're buying, ask for Nick or Theo, but be cautious with service recommendations.

New and used sales
Service center
Pros & Cons

✓ What Works Well

  • Helpful sales staff
  • Good selection
  • Some positive service experiences

✗ Areas to Improve

  • Poor service communication
  • Long wait times
  • Questionable service recommendations
Frequently Asked Questions
  • Do you have this car?
  • Can I schedule an appointment?
  • Is my car ready?
User Feedback

Sales is great, service is lacking

Hit or miss experience

Needs better organization