1275 Dick Lonas Rd NW, #201, Knoxville, Tennessee, 37909
Patients generally have high praise for the individual doctors and medical staff at Summit Medical Group, often highlighting their thoroughness and kindness. However, the administrative and billing departments are a frequent source of frustration, with many reporting poor communication, billing errors, and a lack of empathy. It is a practice where the clinical care is excellent, but the business side can be difficult.
We analyze 67 public reviews for Summit Medical Group Corporate Office using our data models and filter out spam to highlight only authentic feedback.
Keep a close eye on your billing statements and don't hesitate to call the office directly if you see an error.
✓ What Works Well
✗ Areas to Improve
The doctors are amazing, but the billing is a nightmare.
Great care, but the office staff is rude.
I love my doctor, but I'm tired of the billing errors.