Health & Medical · Sleep Clinic

Summit Sleep Services

1267 Dick Lonas Rd NW, Knoxville, Tennessee, 37909

Google Maps Updated: 20 May 2026
Authenticity Score: 60/100
About

This sleep center receives mixed reviews. Many patients praise the sleep technicians for being knowledgeable and making the study comfortable. However, there are frequent complaints about administrative issues, including poor communication, billing errors, and difficulty scheduling appointments. Some patients feel the clinic is overly focused on selling CPAP machines rather than addressing other sleep issues like insomnia.

Our Review Process
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Highest rating
20
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We analyze 80 public reviews for Summit Sleep Services using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 40/100
Pro Tip

If you have insomnia rather than apnea, clarify if they have specific specialists for your condition before booking.

In-lab sleep studies
Home sleep studies
Pros & Cons

✓ What Works Well

  • Knowledgeable sleep technicians
  • Comfortable, hotel-like rooms
  • Effective CPAP setup

✗ Areas to Improve

  • Poor administrative communication
  • Billing and insurance issues
  • Focus on CPAP over other sleep issues
Frequently Asked Questions
  • Why is it so hard to get a return call?
  • Are there other options for insomnia?
  • Why was I billed for a no-show?
User Feedback

The techs are great, but the office is a mess.

They just want to sell you a machine.

Scheduling is a nightmare.