Susan's Nail Salon
Personal Care · Nail Salon

Susan's Nail Salon

469 Central Ave, Jersey City, New Jersey, 07307

Google Maps Updated: 18 May 2026
Authenticity Score: 65/100
About

Susan's Nail Salon is a neighborhood spot with a very loyal following but also significant complaints. Regulars love the work of Susan and Steve, praising their detail and pricing. However, there are frequent reports of rude behavior, long wait times, and concerns about the salon's cleanliness and overall atmosphere. It is a place where your experience can be hit or miss.

Our Review Process
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Highest rating
16
Lowest rating

We analyze 68 public reviews for Susan's Nail Salon using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 45/100
Staff Behavior 50/100
Pro Tip

Ask for Susan or Steve specifically; be prepared for a wait even with an appointment.

Family-owned
Budget-friendly
Pros & Cons

✓ What Works Well

  • Reasonable pricing
  • Detail-oriented work by owners
  • Loyal customer base

✗ Areas to Improve

  • Rude customer service
  • Hygiene and cleanliness issues
  • Long wait times
Frequently Asked Questions
  • Do they take walk-ins?
  • Who is best for pedicures?
  • Are they clean?
User Feedback

Susan and Steve are great.

Avoid the male owner if possible.

Needs a serious cleaning.