Automobile · Tesla Service Center

Tesla Service Burbank

811 S San Fernando Blvd, Burbank, California, 91502

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

Tesla Service Burbank is a highly polarizing location. Many customers appreciate the friendly and helpful staff, especially when they get a good advisor. However, there are numerous complaints about poor communication, long wait times, and inconsistent repair quality. It seems to be a hit-or-miss experience, with many customers feeling frustrated by the overall Tesla service model.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Tesla Service Burbank using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 50/100
Pro Tip

Always make an appointment through the app and try to get a specific advisor if possible.

Tesla Certified
Loaner Vehicles
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Fast service for some issues
  • Comfortable waiting area

✗ Areas to Improve

  • Poor communication and long wait times
  • Inconsistent repair quality
  • Frustrating service model
Frequently Asked Questions
  • Do I need an appointment?
  • Is the repair quality guaranteed?
  • How long will the repair take?
User Feedback

Best Tesla service I've ever had.

Worst service center I've ever been to.

They treat you like a criminal.