1106 W Dittmar Rd, Austin, Texas, 78745
This center is a polarizing place. Many families share stories of miracles and life-changing recovery for their loved ones, highlighting the dedication of the therapy teams. Conversely, a vocal group of former patients and families reports severe neglect, understaffing, and poor hygiene. It seems to be a place where the quality of care depends heavily on the specific unit and staff assigned.
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Request a meeting with the case manager immediately upon admission to ensure your expectations align with their treatment plan.
✓ What Works Well
✗ Areas to Improve
The therapists are rock stars who truly care.
Communication from management is often lacking.
My loved one made progress I never thought possible.