Health & Medical · Urology

Urology Austin

5300 Bee Caves Rd, Bldg 1, Ste 100, Austin, Texas, 78746

Google Maps Updated: 19 May 2026
Authenticity Score: 84/100
About

Urology Austin is highly regarded for its medical expertise, with many patients praising the doctors for their knowledge and professionalism. However, the office's administrative side, particularly the phone system and billing, is a frequent source of frustration. It's a place where the clinical care is excellent, but you may need patience with the office staff.

Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
20
Lowest rating

We analyze 74 public reviews for Urology Austin using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 92/100
Admin Efficiency 35/100
Pro Tip

If you need to reach them, try using their online portal or email, as the phone system is often unreliable.

Doctor Quality: High
Admin Support: Low
Pros & Cons

✓ What Works Well

  • Excellent urologists
  • Professional and knowledgeable care
  • Effective treatment plans

✗ Areas to Improve

  • Atrocious phone system
  • Frustrating billing issues
  • Poor communication with nurses
Frequently Asked Questions
  • Are the doctors good?
  • Is it easy to reach them?
  • How is the billing?
User Feedback

Doctors are top-notch.

Phone system is impossible to navigate.

Billing is disorganized.