The Pearl at The Tillers
4390 IL-71, Oswego, Illinois, 60543
The Pearl at The Tillers in Oswego is a highly polarizing facility. While some families report excellent care, clean facilities, and friendly staff, a significant number of reviews detail serious concerns about neglect, understaffing, and poor communication. Many families express deep frustration with the level of care provided, citing issues with hygiene, medication management, and responsiveness to patient needs. The facility's reputation is severely damaged by these negative reports, making it a very risky choice for many families.
We analyze 70 public reviews for The Pearl at The Tillers using our data models and filter out spam to highlight only authentic feedback.
If you choose this facility, be prepared to be very involved in your loved one's daily care and monitor their needs closely.
✓ What Works Well
- Clean and modern facility
- Some staff are very caring and friendly
- Good physical therapy services
✗ Areas to Improve
- Serious concerns about neglect and understaffing
- Poor communication with family members
- Inconsistent quality of care
- Is the facility properly staffed?
- How do I ensure my loved one is being cared for?
- What is the process for reporting neglect?
Hit or miss; depends on the staff on duty.
I wouldn't send my worst enemy here.
The care is inconsistent and often lacking.
- Category Health & Medical
- City Oswego
- State Illinois
- Postcode 60543
- Country United States
