The Shop @ 160 an Auto Care Center
128 Grant Farm Dr, Fort Mill, South Carolina, 29708
The Shop @ 160 is a highly polarizing business. Many customers praise Mark and his team for their honesty, fair pricing, and ability to fix complex issues. However, there is a significant number of negative reviews focusing on rude customer service, condescending attitudes, and poor communication. It is a shop that seems to have a very loyal following but also a history of difficult interactions.
We analyze 78 public reviews for The Shop @ 160 an Auto Care Center using our data models and filter out spam to highlight only authentic feedback.
If you have questions, try to speak with the technicians directly rather than the front desk staff.
✓ What Works Well
- Honest and fair pricing
- Knowledgeable mechanics
- Efficient repair work
✗ Areas to Improve
- Rude and condescending customer service
- Poor communication
- Reports of unprofessional behavior
- Do they work on tires?
- How do they handle customer complaints?
- Is it better to book an appointment?
Mark is honest and treats you like family.
The customer service is absolutely terrible.
Great work, but the attitude is a major turn-off.
- Category Automobile
- City Fort Mill
- State South Carolina
- Postcode 29708
- Country United States
