1909 Taylor St, Suite B, Houston, Texas, 77007
This vision center is generally well-regarded for its friendly staff and thorough eye exams. Many patients appreciate the professional and welcoming environment. However, there are recurring complaints about poor customer service regarding order status, aggressive sales tactics, and billing issues. It seems to be a place where the clinical care is good, but the retail experience can be frustrating.
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Be clear about your budget and needs before looking at frames to avoid feeling pressured into expensive add-ons.
✓ What Works Well
✗ Areas to Improve
Great doctors.
Sales tactics are pushy.
Communication needs work.