Top Nails
620 Eastern Bypass, D, Richmond, Kentucky, 40475
This salon has seen a lot of changes, and the reviews reflect that. While some long-time clients miss the old management, others appreciate the new team. There are complaints about long waits, rushed services, and some rough handling, but also plenty of praise for specific techs who do great work. It's a spot where you might get a fantastic set one day and a mediocre one the next.
We analyze 76 public reviews for Top Nails using our data models and filter out spam to highlight only authentic feedback.
Check who the current owner/manager is before booking, as service quality has fluctuated with ownership changes.
✓ What Works Well
- Friendly staff when they aren't rushed
- Good variety of nail styles
- Reasonable pricing
✗ Areas to Improve
- Long wait times even with appointments
- Inconsistent quality of work
- Reports of rough handling
- Is it under new management?
- Why are the wait times so long?
- Do they accept walk-ins?
Used to be better
Great work if you get the right tech
Management changes have impacted service
- Category Personal Care
- Neighborhood Richmond
- City Richmond
- State Kentucky
- Postcode 40475
- Country United States
