Top Nails
2237 W Jefferson St, Joliet, Illinois, 60435
This salon has a very loyal following, with many clients visiting for over a decade for specific techs like Quyen and Vivian. Fans love the speed, price, and ability to replicate complex designs. On the flip side, there is significant frustration regarding rude behavior, language barriers, and rushed services. Some customers feel like they are being overcharged or ignored, leading to a polarized experience.
We analyze 77 public reviews for Top Nails using our data models and filter out spam to highlight only authentic feedback.
Always book an appointment with a specific, highly-rated technician to avoid being passed around or rushed.
✓ What Works Well
- Talented and consistent nail techs
- Reasonable pricing
- Fast and efficient service
✗ Areas to Improve
- Rude and dismissive staff
- Rushed services during busy times
- Inconsistent pricing
- Do I need an appointment?
- Are they good with complex designs?
- Why are the prices inconsistent?
Best nail spot in Joliet if you book with the right person
Service can be hit or miss
Don't expect a relaxing experience if they are busy
- Category Personal Care
- City Joliet
- State Illinois
- Postcode 60435
- Country United States
