Total Automotive
826 E 10th St, Cookeville, Tennessee, 38501
Total Automotive is highly regarded for its professional, clean facility and excellent customer service. Customers appreciate the digital inspection reports and the staff's willingness to explain repairs. While there are isolated complaints about specific service issues, the general sentiment is that they are honest, fair, and a reliable choice for vehicle maintenance.
We analyze 74 public reviews for Total Automotive using our data models and filter out spam to highlight only authentic feedback.
They use a digital system to send photos of your car's issues for approval, which is a great way to stay informed.
✓ What Works Well
- Digital inspection reports
- Professional and clean facility
- Honest and fair pricing
✗ Areas to Improve
- Occasional service errors
- Wait times can vary
- Some communication issues
- Do you offer military discounts?
- Can I drop off after hours?
- How long for an oil change?
Treats you like family.
Very transparent process.
Great communication.
- Category Automobile
- City Cookeville
- State Tennessee
- Postcode 38501
- Country United States
