Toyota of New Bern Service
5010 US-70, New Bern, North Carolina, 28560
Toyota of New Bern Service Center is highly regarded by many for its professional and courteous staff, especially advisors like Amber and Robert. Customers appreciate the clean waiting areas and the quality of work. However, there are recurring complaints about long wait times, aggressive upselling, and occasional communication breakdowns. While many have a great experience, others feel the service can be slow and sometimes overpriced for routine maintenance.
We analyze 73 public reviews for Toyota of New Bern Service using our data models and filter out spam to highlight only authentic feedback.
Request a specific service advisor you trust to ensure consistent communication.
✓ What Works Well
- Professional and knowledgeable advisors
- Clean and comfortable waiting area
- Quality body shop work
✗ Areas to Improve
- Long wait times for service
- Aggressive upselling tactics
- Inconsistent communication
- Do they offer free oil changes?
- How long does a standard service take?
- Is there a shuttle service?
Ask for Amber or Robert for the best experience.
Great body shop, but service can be slow.
Be prepared for upselling during routine visits.
- Category Automobile
- City New Bern
- State North Carolina
- Postcode 28560
- Country United States
