Personal Care · Nail Salon
True Nails
2003 N Eastman Rd, Suite 120, Kingsport, Tennessee, 37660
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Updated: 18 May 2026
Authenticity Score: 60/100
About
True Nails has a very mixed reputation. While some clients have had great experiences, there are numerous reports of poor quality, rude staff, and hidden fees. Many customers feel the pricing is high for the level of service provided. It seems to be a place where you might get a good set, but it's a gamble.
Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
20
Lowest rating
We analyze 74 public reviews for True Nails using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
55/100
Staff Behavior
50/100
Pro Tip
Ask for a clear price breakdown before starting your service to avoid surprises.
Pricing: High
Consistency: Low
Pros & Cons
✓ What Works Well
- Some talented techs
- Convenient location
- Relaxing atmosphere (sometimes)
✗ Areas to Improve
- Hidden fees
- Rude staff
- Inconsistent quality
Frequently Asked Questions
- Are they expensive?
- Do they do designs?
- Is it clean?
User Feedback
Leann is great.
Too many extra charges.
Not worth the money.
Quick Info
- Category Personal Care
- City Kingsport
- State Tennessee
- Postcode 37660
- Country United States
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