Retail & Malls · Beauty Store
Ulta Beauty
1742 N Loop 1604 E, Suite 104, San Antonio, Texas, 78232
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Updated: 18 May 2026
Authenticity Score: 75/100
About
Ulta Beauty is a popular destination for beauty products, but experiences vary significantly based on the staff and location. While many clients appreciate the wide selection and helpful service, there are recurring complaints about customer service, stock issues, and unprofessional behavior.
Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating
We analyze 72 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
80/100
Crowd Management
70/100
Pro Tip
Check online for product availability before visiting.
Wide product range
Rewards program
Pros & Cons
✓ What Works Well
- Wide selection of products
- Helpful staff (when available)
- Convenient location
✗ Areas to Improve
- Inconsistent customer service
- Stock and shipping issues
- Some reports of rude staff
Frequently Asked Questions
- Do they offer color matching?
- Is there a rewards program?
- Can I return products?
User Feedback
Great selection of products.
The staff was very helpful.
I had a bad experience with a manager.
Quick Info
- Category Retail & Malls
- City San Antonio
- State Texas
- Postcode 78232
- Country United States
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