Ulta Beauty
6065 Northwest Loop 410, Suite 196, San Antonio, Texas, 78238
Customer feedback for this location is polarized. Many shoppers appreciate the wide product selection and helpful staff when they find the right person. Conversely, a significant number of reviews cite poor customer service, rude interactions, and issues with online order pickups. It seems like a spot where you might get lucky with a great associate, or leave feeling ignored.
We analyze 74 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
Check stock online before heading in, and try to visit during off-peak hours to get better attention from staff.
✓ What Works Well
- Extensive product selection
- Helpful staff when available
- Convenient location
✗ Areas to Improve
- Inconsistent customer service
- Issues with online order accuracy
- Staff can be dismissive
- Do they honor digital coupons?
- Is the salon service reliable?
- Are items usually in stock?
Great selection, but service is hit or miss.
Some staff are very knowledgeable.
Avoid the salon if you have a big event.
- Category Retail & Malls
- Neighborhood Ingram Park
- City San Antonio
- State Texas
- Postcode 78238
- Country United States
