Ulta Beauty
Retail & Malls · Beauty Retail

Ulta Beauty

231 Cornerstone Blvd, Hot Springs, Arkansas, 71913

Google Maps Updated: 18 May 2026
Authenticity Score: 75/100
About

Ulta Beauty in Hot Springs offers a massive selection of products, but the customer service experience is hit or miss. While some staff members are incredibly helpful and knowledgeable, others are described as rude or unhelpful. The salon services receive mixed reviews, with some clients loving their results and others reporting significant damage. It is a convenient one-stop shop, but quality varies.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
17
Lowest rating

We analyze 69 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 90/100
Crowd Management 70/100
Pro Tip

Check product packaging before buying to ensure it hasn't been tampered with.

Happy Returns partner
Full-service salon
Pros & Cons

✓ What Works Well

  • Huge product variety
  • Convenient location
  • Some very helpful staff

✗ Areas to Improve

  • Inconsistent customer service
  • Salon service quality varies
  • Store cleanliness issues
Frequently Asked Questions
  • Do they have testers for all perfumes?
  • Can I get a refund easily?
  • Are the salon stylists experienced?
User Feedback

Great selection, but service is spotty.

Love the products, hate the attitude.

Salon results were a total gamble.