Ulta Beauty
5160 Xavier Dr, Yonkers, New York, 10704
This Ulta location is a mixed bag. While some customers have had great experiences with specific staff members like Susan or Prena, there are numerous complaints about poor management, rude customer service, and long wait times. Many shoppers feel the store is understaffed and that management is dismissive. It's a convenient spot, but the service quality is highly inconsistent.
We analyze 77 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
Try to visit during off-peak hours to avoid long lines and get better service.
✓ What Works Well
- Great product variety
- Some very helpful staff
- Easy online booking
✗ Areas to Improve
- Poor management
- Rude customer service
- Long wait times
- Is it busy?
- Do they have good salon services?
- Are the staff helpful?
Great for beauty finds
Management needs training
Inconsistent service
- Category Retail & Malls
- Neighborhood Cross County
- City Yonkers
- State New York
- Postcode 10704
- Country United States
