Retail & Malls · Beauty Supply
Ulta Beauty
5628 Grape Rd, Mishawaka, Indiana, 46545
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Updated: 18 May 2026
Authenticity Score: 75/100
About
Ulta Beauty is a popular spot for beauty products, with many clients praising the helpful staff, especially Adrian. However, there are consistent complaints about customer service, long wait times, and aggressive sales tactics for the rewards program. It is a convenient place to shop, but experiences can vary.
Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
20
Lowest rating
We analyze 77 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
85/100
Crowd Management
65/100
Pro Tip
Ask for Adrian if you need help with color matching.
Makeup
Hair Care
Pros & Cons
✓ What Works Well
- Wide variety
- Helpful staff
- Convenient location
✗ Areas to Improve
- Aggressive sales
- Long wait times
- Inconsistent service
Frequently Asked Questions
- Do you carry [brand]?
- Is there a rewards program?
- Can I get a color match?
User Feedback
Adrian is amazing.
Too much scent.
Staff can be rude.
Quick Info
- Category Retail & Malls
- Neighborhood Mishawaka
- City Mishawaka
- State Indiana
- Postcode 46545
- Country United States
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