United States Postal Service
Other · Post Office

United States Postal Service

10005 State Hwy 16 S, Pipe Creek, Texas, 78063

Google Maps Updated: 20 May 2026
Authenticity Score: 88/100
About

This post office is a tale of two services: the counter staff is generally praised for being friendly and helpful, but the delivery service is a major source of frustration. Many residents report missing packages, incorrect deliveries, and poor communication from carriers. However, specific mail carriers are singled out for exceptional, above-and-beyond service, creating a very polarized experience for the community.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
18
Lowest rating

We analyze 70 public reviews for United States Postal Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 60/100
Facilities 40/100
Pro Tip

If you have a large package, try to drop it off during weekday business hours as there is no secure drop box.

Friendly counter service
Parking constraints
Pros & Cons

✓ What Works Well

  • Friendly and helpful counter staff
  • Some exceptional individual mail carriers
  • Small-town feel

✗ Areas to Improve

  • Frequent delivery errors and lost packages
  • Inadequate parking facilities
  • Limited hours and no package drop-off
Frequently Asked Questions
  • Why are my packages being delivered to the wrong address?
  • Is there a way to drop off packages after hours?
  • Why is the parking lot so small?
User Feedback

The counter staff is great, but the delivery is hit or miss.

Melin is the best carrier we've ever had!

The parking situation is a nightmare.