University Eye Specialists, P.C.
1932 Alcoa Hwy, Suite 255, Knoxville, Tennessee, 37920
University Eye Specialists is generally praised for its highly skilled doctors, particularly Dr. Harris and Dr. Rouse. Patients appreciate the thorough exams and successful surgical outcomes. However, there are significant complaints about long wait times, poor phone communication, and billing issues. It is a busy practice where the quality of medical care often outweighs the administrative frustrations.
We analyze 73 public reviews for University Eye Specialists, P.C. using our data models and filter out spam to highlight only authentic feedback.
If you have a complex eye issue, the wait is often worth it for the expertise, but bring a book and be prepared for a long visit.
✓ What Works Well
- Highly skilled and thorough doctors
- Successful surgical outcomes
- Professional and caring medical staff
✗ Areas to Improve
- Long wait times for appointments
- Poor phone communication and responsiveness
- Billing and insurance transparency issues
- Why is the wait time so long?
- How do I get a copy of my records?
- Do you accept my insurance?
The doctors are amazing, but the office is a mess.
Great surgical care, but watch out for billing surprises.
I love my doctor, but I hate calling this office.
- Category Health & Medical
- Neighborhood Knoxville
- City Knoxville
- State Tennessee
- Postcode 37920
- Country United States
