Logistics · Food Distribution

US Foods

222 Otrobando Ave, Norwich, Connecticut, 06360

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

This facility is known for being a challenging delivery location due to its tight yard and lack of overnight parking. Drivers frequently report long wait times for unloading and paperwork, and some have had negative experiences with lumper fees and staff communication. While some drivers find the staff to be professional and courteous, the overall consensus is that it is a difficult and time-consuming place to deliver.

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We analyze 76 public reviews for US Foods using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Reliability 50/100
Speed 40/100
Pro Tip

If you have an early appointment, try to arrive exactly on time to avoid staging area chaos, and be prepared for tight backing maneuvers.

No overnight parking
Lumper service required
Pros & Cons

✓ What Works Well

  • Some professional and courteous staff
  • Fast unloading (when it happens)
  • Clean facility

✗ Areas to Improve

  • Tight yard and parking
  • Long wait times
  • High lumper fees
Frequently Asked Questions
  • Is there overnight parking?
  • How long does unloading take?
  • Is the yard easy to maneuver?
User Feedback

A nightmare of a facility.

The staff is trying their best.

Avoid if you can.