Valvoline Instant Oil Change
150 New Britain Ave, Plainville, Connecticut, 06062
This Valvoline location is widely praised for its speed, efficiency, and friendly staff. Many customers appreciate the ability to stay in their car and the professional demeanor of the technicians. However, there are serious complaints regarding upselling tactics, pricing transparency, and occasional mechanical errors like overfilling oil or failing to top off fluids. While many find it a convenient spot for a quick oil change, others warn to be vigilant about what services are actually performed. It is a popular choice for those who value time, but it pays to be an informed customer.
We analyze 73 public reviews for Valvoline Instant Oil Change using our data models and filter out spam to highlight only authentic feedback.
Ask for the total price before they start the service to avoid surprises.
✓ What Works Well
- Fast and efficient service
- Friendly and professional staff
- Convenient stay-in-car process
✗ Areas to Improve
- Aggressive upselling of extra services
- Lack of pricing transparency
- Occasional errors in fluid levels
- Do you offer coupons for oil changes?
- How long does a full service take?
- Are you able to check my AC levels?
In and out in 20 minutes, great experience.
They tried to upsell me on everything, very annoying.
Check your oil level after they finish, just to be safe.
- Category Automobile
- City Plainville
- State Connecticut
- Postcode 06062
- Country United States
