Health & Medical · Urgent Care

Vaughn Urgent Care

9540 Wynlakes Pl, Montgomery, Alabama, 36117

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

This urgent care has a poor reputation for customer service and administrative efficiency. Many patients report rude staff, long wait times, and billing issues. While some patients have had positive experiences with the doctors, the overall consensus is that the office is poorly managed and often dismissive of patient concerns.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
Lowest rating

We analyze 79 public reviews for Vaughn Urgent Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 25/100
Pro Tip

If you have a choice, consider other urgent care options in the area, as this facility has significant administrative and service issues.

Staff Friendliness: Low
Wait Times: High
Pros & Cons

✓ What Works Well

  • Some good doctors
  • Convenient location

✗ Areas to Improve

  • Rude staff
  • Billing issues
  • Long wait times
Frequently Asked Questions
  • Why are you closed early?
  • How do I get my records?
  • Why is my bill wrong?
User Feedback

Staff is rude

Billing is a mess

Dr. An is great