Automobile · Towing & Recovery
Vinny's Truck Repair & Towing
19530 Beaver Creek Rd, Hagerstown, Maryland, 21740
Google Maps
Updated: 19 May 2026
Authenticity Score: 70/100
About
This place is a real mixed bag. People either love the quick, life-saving towing service or they are absolutely livid about storage fees and how they handle impounded vehicles. The office staff gets a lot of heat for being rude, but the drivers often get praised for being helpful.
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We analyze 77 public reviews for Vinny's Truck Repair & Towing using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
60/100
Transparency
35/100
Pro Tip
Always clarify the total cost over the phone before they hook up your vehicle.
24/7 Availability
Heavy Duty Towing
Pros & Cons
✓ What Works Well
- Fast response times
- Professional drivers
- Helpful with roadside issues
✗ Areas to Improve
- High storage fees
- Rude office staff
- Communication gaps
Frequently Asked Questions
- How much to get my car out?
- Why can't I access my personal items?
- Are you open 24/7?
User Feedback
Drivers are great, office is a headache
They saved me when I was stranded
Watch out for the hidden fees
Quick Info
- Category Automobile
- City Hagerstown
- State Maryland
- Postcode 21740
- Country United States
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