Volkswagen of Waco
2301 W Loop 340, Waco, Texas, 76712
The dealership has seen a shift in management that many customers appreciate, leading to a more welcoming sales environment. While many praise the sales staff for being personable and helpful, the service department remains a source of frustration for some. Issues with communication and appointment reliability are common complaints. It is a decent spot for a deal, but keep an eye on the service side.
We analyze 80 public reviews for Volkswagen of Waco using our data models and filter out spam to highlight only authentic feedback.
Always get your final deal in writing before heading to the finance office.
✓ What Works Well
- Personable and helpful sales team
- Improved management and atmosphere
- Flexible financing options
✗ Areas to Improve
- Service department communication issues
- Unreliable appointment scheduling
- Occasional high-pressure sales tactics
- Is the service department reliable?
- Do you honor agreed-upon prices?
- How is the new management?
Sales staff is great, service needs work.
Management is trying to turn things around.
Be careful with finance paperwork.
- Category Automobile
- City Waco
- State Texas
- Postcode 76712
- Country United States
