Walgreens
821 Westwood Way, Laurinburg, North Carolina, 28352
This location faces significant backlash regarding its pharmacy operations. Customers frequently report being left on hold for hours and experiencing long delays in prescription fulfillment. Many feel the staff is dismissive or rude, and there are recurring complaints about medication being out of stock without proper notification. The general feeling is that the pharmacy is poorly managed and lacks basic customer care.
We analyze 74 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.
Avoid calling the pharmacy; in-person visits are often the only way to get a status update.
✓ What Works Well
- Clean store layout
- Occasional friendly staff member
- Good sales on wellness items
✗ Areas to Improve
- Excessive hold times on the phone
- Consistently slow prescription processing
- Rude and dismissive customer service
- Why does no one answer the pharmacy phone?
- Are my prescriptions actually in stock?
- Why are the wait times so long for vaccines?
Staff seems to lack organization
Communication between pharmacy and doctors is broken
Management appears unresponsive to complaints
- Category Health & Medical
- City Laurinburg
- State North Carolina
- Postcode 28352
- Country United States
