Health & Medical · Pharmacy

Walgreens

3600 Fern Valley Rd, Louisville, Kentucky, 40219

Google Maps Updated: 20 May 2026
Authenticity Score: 55/100
About

This Walgreens pharmacy is widely criticized for its poor customer service, long wait times, and lack of organization. Many customers feel that the staff is rude and dismissive, and that the pharmacy is poorly managed. While there are a few positive reviews, the overall sentiment is very negative, with many people actively avoiding this location.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating

We analyze 70 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 40/100
Admin Efficiency 30/100
Pro Tip

If you have issues, try to visit during off-peak hours, though even then, service can be slow.

Pharmacy Available
Drive-Thru
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some friendly staff
  • Good selection

✗ Areas to Improve

  • Rude staff
  • Long wait times
  • Poor communication
Frequently Asked Questions
  • Why is the pharmacy closed?
  • Why is my prescription not ready?
  • Why is the staff so rude?
User Feedback

Terrible service, switching pharmacies.

Staff is rude and dismissive.

Pharmacy is always backed up.