Health & Medical · Pharmacy
Walgreens
11745 Rousby Hall Rd, Lusby, Maryland, 20657
Google Maps
Updated: 20 May 2026
Authenticity Score: 70/100
About
This pharmacy is a source of significant frustration for many customers. Reports of rude staff, long wait times, and prescription errors are common. While some individual employees are praised for their kindness, the overall consensus is that the pharmacy is poorly managed and understaffed. Many recommend going elsewhere.
Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating
We analyze 75 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Process Efficiency
30/100
Staff Helpfulness
35/100
Pro Tip
Try the pharmacy at Giant across the street if this one is too busy.
Wait Time: High
Staff Attitude: Poor
Pros & Cons
✓ What Works Well
- Convenient location
- Some helpful staff
- Good app
✗ Areas to Improve
- Rude pharmacy staff
- Long wait times
- Prescription errors
Frequently Asked Questions
- Why is the pharmacy always closed?
- Can I get my meds today?
- Why is the staff so rude?
User Feedback
Avoid this pharmacy if you can.
Staff needs better training.
Always understaffed.
Quick Info
- Category Health & Medical
- City Lusby
- State Maryland
- Postcode 20657
- Country United States
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