Health & Medical · Pharmacy

Walgreens

8628 S Cottage Grove Ave, Chicago, Illinois, 60619

Google Maps Updated: 20 May 2026
Authenticity Score: 68/100
About

This location faces significant challenges with customer service and store management. Many customers report long wait times, understaffing, and a lack of organization. While a few employees are praised for their kindness, the overall sentiment is one of frustration regarding the pharmacy's efficiency and the store's inventory management.

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We analyze 74 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 40/100
Admin Efficiency 30/100
Pro Tip

If you need a prescription, try to call well in advance, as phone wait times can be excessive.

24/7 Hours
Photo Services
Pros & Cons

✓ What Works Well

  • Some friendly individual staff members
  • Convenient ATM
  • Good sales occasionally

✗ Areas to Improve

  • Long wait times
  • Understaffed pharmacy
  • Poor inventory management
Frequently Asked Questions
  • Why is the pharmacy line always so long?
  • Are there any shopping carts available?
  • Why are items locked up?
User Feedback

The service is consistently slow.

Management needs to address the staffing issues.

It's hard to find what you need in stock.