Health & Medical · Pharmacy

Walgreens

111 W Ridgeway Ave, Waterloo, Iowa, 50701

Google Maps Updated: 20 May 2026
Authenticity Score: 65/100
About

This Walgreens pharmacy faces significant criticism for its customer service, long wait times, and difficulty with prescription management. Many customers report feeling frustrated by the lack of communication and professionalism from the pharmacy staff. While some shoppers have had positive experiences with the front-of-store staff, the pharmacy's reputation is quite poor.

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Highest rating
20
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We analyze 73 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 40/100
Admin Efficiency 30/100
Pro Tip

If you have trouble reaching this pharmacy, consider transferring your prescriptions to a different location.

Pharmacy: Slow
Staff: Inconsistent
Pros & Cons

✓ What Works Well

  • Helpful front-store staff
  • Convenient location
  • Rewards program

✗ Areas to Improve

  • Long wait times
  • Rude pharmacy staff
  • Poor communication
Frequently Asked Questions
  • Why is the pharmacy phone never answered?
  • Are the prescriptions ready?
  • Is the staff professional?
User Feedback

Pharmacy service is consistently slow.

Some staff members are very kind and helpful.

The pharmacy needs better management.