Retail & Malls · Discount Store
Dollar General
820 W 5th St, Waterloo, Iowa, 50702
Google Maps
Updated: 20 May 2026
Authenticity Score: 60/100
About
This Dollar General location is widely considered to be poorly managed, dirty, and frequently out of stock. Customers often report long wait times, rude staff, and cluttered aisles that make shopping difficult. While some have noted recent improvements under new management, the overall reputation remains quite low compared to other stores in the area.
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Highest rating
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We analyze 73 public reviews for Dollar General using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
35/100
Crowd Management
30/100
Pro Tip
Try to visit during off-peak hours to avoid long lines and crowded aisles.
Organization: Poor
Staffing: Low
Pros & Cons
✓ What Works Well
- Convenient location
- Low prices
- Some friendly staff
✗ Areas to Improve
- Dirty store
- Empty shelves
- Rude staff
Frequently Asked Questions
- Why is the store always a mess?
- Are they open until 10 PM?
- Why is there only one cashier?
User Feedback
Store is always cluttered.
Staff can be very rude.
Needs better management.
Quick Info
- Category Retail & Malls
- Neighborhood Waterloo
- City Waterloo
- State Iowa
- Postcode 50702
- Country United States
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