Walgreens
2061 Western Ave, Guilderland, New York, 12084
This location is a major source of frustration for many locals. The pharmacy is frequently described as understaffed, with long wait times and poor communication. While there are a few standout employees who provide great service, the overall consensus is that the pharmacy is disorganized and difficult to reach by phone. Many customers have switched to other local pharmacies due to these recurring issues.
We analyze 67 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.
Try visiting during mid-week mornings to avoid the worst of the pharmacy rush.
✓ What Works Well
- Convenient location
- Some helpful individual staff
- Clean store
✗ Areas to Improve
- Long wait times
- Poor phone communication
- Understaffed pharmacy
- Why can't I reach anyone on the phone?
- Is my prescription ready?
- Why are you closed?
Avoid the pharmacy if you can
Staff is overwhelmed
Hit or miss service
- Category Health & Medical
- Neighborhood Guilderland
- City Guilderland
- State New York
- Postcode 12084
- Country United States
