Health & Medical · Pharmacy

Walgreens

3855 S Moorland Rd, New Berlin, Wisconsin, 53151

Google Maps Updated: 20 May 2026
Authenticity Score: 92/100
About

This pharmacy is a mixed bag for locals. While many appreciate the 24-hour access, the long wait times and staffing issues are a major pain point. Customers often feel frustrated by the phone system and inconsistent communication regarding prescription readiness. When the staff is on their game, it is a lifesaver, but the overall experience is often described as stressful.

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We analyze 77 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 45/100
Pro Tip

Avoid peak hours like noon and 5pm to reduce your wait time significantly.

24/7 Pharmacy
Drive-thru available
Pros & Cons

✓ What Works Well

  • 24-hour service
  • Helpful pharmacists
  • Accessible location

✗ Areas to Improve

  • Long wait times
  • Poor phone support
  • Staffing shortages
Frequently Asked Questions
  • Is the pharmacy open 24 hours?
  • Why is my prescription not ready?
  • Can I speak to a real person?
User Feedback

Pharmacy is often overcrowded

Staff is overworked

Great for after-hours needs