Automobile · Auto Care Center

Walmart Auto Care Centers

220 Salem Turnpike, Norwich, Connecticut, 06360

Google Maps Updated: 19 May 2026
Authenticity Score: 60/100
About

Walmart Auto Care Center in Norwich is a very polarizing location. While some customers find it fast, affordable, and convenient, many others report significant issues with customer service, long wait times, and poor repair quality. The lack of consistent communication and professional behavior from some staff members is a recurring theme in negative reviews.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
13
Lowest rating

We analyze 66 public reviews for Walmart Auto Care Centers using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 50/100
Transparency 45/100
Pro Tip

Try to schedule your appointment in-person, as it's often more reliable than other methods.

National chain
Affordable
Pros & Cons

✓ What Works Well

  • Affordable pricing
  • Convenient location
  • Fast for simple jobs

✗ Areas to Improve

  • Poor customer service
  • Long wait times
  • Inconsistent repair quality
Frequently Asked Questions
  • Do you take walk-ins?
  • How long will the oil change take?
  • Is my car ready?
User Feedback

Some staff are very helpful.

Wait times can be very long.

Some customers feel the service is hit-or-miss.