Personal Care · Nail Salon
Westfield Nails and Spa
459 E Main St, Westfield, Massachusetts, 01085
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Updated: 18 May 2026
Authenticity Score: 70/100
About
Westfield Nails and Spa is a well-established salon with many loyal customers who appreciate the friendly staff and quality work. However, there are consistent reports of poor service, including rushed appointments, cuts, and unprofessional behavior. It's a place where finding the right technician is key to a good experience.
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Highest rating
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We analyze 68 public reviews for Westfield Nails and Spa using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
68/100
Staff Behavior
65/100
Pro Tip
Ask for Anna or Heather for the best experience.
Appointment recommended
Friendly environment
Pros & Cons
✓ What Works Well
- Friendly and professional staff
- Quality nail art
- Reasonable prices
✗ Areas to Improve
- Inconsistent service quality
- Rushed appointments
- Occasional unprofessional behavior
Frequently Asked Questions
- Do you take walk-ins?
- Who is the best nail tech?
- Are your tools sanitized?
User Feedback
Anna is the best.
Great for a quick, affordable cut.
Hit or miss depending on the tech.
Quick Info
- Category Personal Care
- City Westfield
- State Massachusetts
- Postcode 01085
- Country United States
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