Automobile · Auto Repair

Westside Auto Center, L.L.C.

820 W Sumner St, Hartford, Wisconsin, 53027

Google Maps Updated: 18 May 2026
Authenticity Score: 82/100
About

Westside Auto Center is a mixed bag. Many locals swear by their fair pricing and friendly, family-like service. However, some long-term customers have recently flagged serious concerns about the use of used parts billed as new and poor communication. While they often go above and beyond with shuttle services, the recent reports of dishonesty are a red flag for a shop that used to be a local favorite.

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We analyze 71 public reviews for Westside Auto Center, L.L.C. using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 60/100
Pro Tip

Always ask to see the old parts and the boxes for the new parts before they install them.

Shuttle Service Available
Locally Owned
Pros & Cons

✓ What Works Well

  • Friendly and welcoming staff
  • Convenient shuttle service
  • Fair pricing on routine maintenance

✗ Areas to Improve

  • Allegations of using used parts billed as new
  • Inconsistent repair quality
  • Occasional rude or dismissive management
Frequently Asked Questions
  • Do they offer shuttle services?
  • Are they honest about repair needs?
  • Can they handle complex engine issues?
User Feedback

Great local shop for oil changes

Be careful with major repairs

Staff is usually spot on but management can be defensive