Wilmington Health Neurology
1124 Gallery Pk Blvd, Wilmington, North Carolina, 28412
The clinic is frequently criticized for poor administrative support, including unreturned calls, scheduling errors, and long wait times. While some patients have positive interactions with specific doctors, the overall patient experience is often marred by the difficulty of accessing care and the perceived lack of empathy from the support staff. Many patients express frustration with the lack of follow-up and the difficulty of getting necessary tests or referrals.
We analyze 76 public reviews for Wilmington Health Neurology using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Some doctors are highly regarded
- Professional and knowledgeable providers
- Clean and well-maintained office
✗ Areas to Improve
- Extremely poor administrative responsiveness
- Long wait times for appointments
- Inconsistent patient care and follow-up
- Why can't I get a return call?
- How do I get my test results?
- Why was my referral not sent?
The doctor is amazing, but the staff is a nightmare.
I've been waiting months for a return call.
Professional care, but the admin side is failing.
- Category Health & Medical
- Neighborhood Wilmington
- City Wilmington
- State North Carolina
- Postcode 28412
- Country United States
