Wilmington Health Urology
1202 Medical Center Dr, Floor 2, Wilmington, North Carolina, 28401
Wilmington Health Urology receives mixed reviews. While some patients are very satisfied with the medical care and the expertise of doctors like Dr. Hess and Clara Robinson, there are significant complaints about administrative disorganization, long wait times, and poor communication. Patients often feel that the administrative side of the practice is lacking, which can overshadow the quality of the medical care.
We analyze 77 public reviews for Wilmington Health Urology using our data models and filter out spam to highlight only authentic feedback.
If you have trouble reaching the office, try using the patient portal for non-urgent communication, though responses may still be delayed.
✓ What Works Well
- Expert medical care
- Knowledgeable providers
- Effective treatment plans
✗ Areas to Improve
- Poor administrative organization
- Long wait times
- Communication gaps
- Do you accept my insurance?
- How do I schedule an appointment?
- What are my treatment options?
Dr. Hess is amazing.
The office is disorganized.
I felt rushed and unheard.
- Category Health & Medical
- Neighborhood Wilmington
- City Wilmington
- State North Carolina
- Postcode 28401
- Country United States
