Food & Beverage · Burger/Hot Dog Joint

Zack's Char-Grill

618 E Market St, B, Smithfield, North Carolina, 27577

Google Maps Updated: 18 May 2026
Authenticity Score: 88/100
About

Zack's Char-Grill is a beloved local institution in Smithfield, celebrated for its fresh, hot burgers and hot dogs. The owner, Richard, is frequently praised for his kindness and personal touch, making guests feel like family. While there are occasional complaints about service speed or order accuracy, the overwhelming sentiment is positive, with many locals considering it the best spot in town for a quick, classic meal.

Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
14
Lowest rating

We analyze 72 public reviews for Zack's Char-Grill using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 90/100
Value for Money 85/100
Pro Tip

Try the chicken salad; it's a local favorite and often sells out quickly.

Family-owned
Freshly grilled
Pros & Cons

✓ What Works Well

  • Fresh, hot, and delicious food
  • Extremely friendly owner and staff
  • Clean and welcoming atmosphere

✗ Areas to Improve

  • Occasional order errors
  • Limited menu variety
  • Wait times can be long during peak hours
Frequently Asked Questions
  • Do they have grilled onions?
  • Is the food cooked to order?
  • Are they open on weekends?
User Feedback

Best burgers and hot dogs in town.

Richard is the best, so kind and welcoming.

Great local spot, feels like a simpler time.