Advance Auto Parts
Automobile · Auto Parts

Advance Auto Parts

510 Broad St, Sumter, South Carolina, 29150

Google Maps Updated: 19 May 2026
Authenticity Score: 80/100
About

Advance Auto Parts in Sumter has a mixed reputation. Many customers appreciate the helpful and friendly staff, especially when it comes to battery installations and simple advice. However, there are frequent complaints about rude service, incorrect parts, and poor management. It is a convenient location, but experiences can be hit-or-miss depending on the staff on duty.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
16
Lowest rating

We analyze 70 public reviews for Advance Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 70/100
Pro Tip

Check your parts before leaving the store to ensure they are the correct size and type.

Free battery installation
Online ordering available
Pros & Cons

✓ What Works Well

  • Helpful and friendly staff
  • Convenient location
  • Good selection of parts

✗ Areas to Improve

  • Inconsistent customer service
  • Reports of incorrect parts
  • Poor management at times
Frequently Asked Questions
  • Do they install batteries for free?
  • Are they knowledgeable about parts?
  • Do they have the right parts in stock?
User Feedback

Staff often goes above and beyond

Some customers feel ignored or mistreated

Great place for quick auto needs