Anderson Chrysler Dodge Jeep Ram
5711 E State St, Rockford, Illinois, 61108
Anderson Chrysler Dodge Jeep Ram in Rockford is generally well-regarded for its friendly sales team and smooth buying process. Many customers appreciate the no-pressure atmosphere and the helpfulness of the staff. However, there are some complaints about the service department, including poor communication and long wait times. Overall, it's seen as a solid dealership, especially for sales, though service can be hit-or-miss.
We analyze 77 public reviews for Anderson Chrysler Dodge Jeep Ram using our data models and filter out spam to highlight only authentic feedback.
The sales team is highly recommended, but be prepared for potential challenges with the service department.
✓ What Works Well
- Friendly and no-pressure sales staff
- Smooth and easy buying process
- Helpful and knowledgeable staff
✗ Areas to Improve
- Poor service department communication
- Long wait times for repairs
- Inconsistent service quality
- How long will the repair take?
- Do you offer loaner vehicles?
- Is this repair covered under warranty?
Great sales experience, but service can be slow.
They treat you like family.
Service department needs to improve their communication.
- Category Automobile
- City Rockford
- State Illinois
- Postcode 61108
- Country United States
