ATI Physical Therapy
967 N Green Bay Rd, Waukegan, Illinois, 60085
Patients at this ATI location consistently report a positive, welcoming environment. The staff is frequently described as friendly, knowledgeable, and genuinely invested in patient recovery. Many appreciate the personalized attention and the clear explanations of exercises. While there are occasional reports of scheduling errors or frustration with corporate billing, the local team's dedication and the effectiveness of the therapy are the standout features for most clients.
We analyze 64 public reviews for ATI Physical Therapy using our data models and filter out spam to highlight only authentic feedback.
If you have a specific therapist you prefer, mention it when booking to ensure continuity of care.
✓ What Works Well
- Friendly and encouraging staff
- Effective and personalized therapy programs
- Clean and well-equipped facility
✗ Areas to Improve
- Occasional scheduling errors
- Frustration with corporate billing processes
- Some patients feel double-booked
- How do I know if my insurance covers this?
- Can I request a specific therapist?
- What should I expect during my first visit?
The staff makes you feel like family.
My pain has subsided significantly thanks to their help.
Great therapy, but the billing department is a headache.
- Category Health & Medical
- Neighborhood Waukegan
- City Waukegan
- State Illinois
- Postcode 60085
- Country United States
