Health & Medical · Optometry

Pearle Vision

3104 N Lewis Ave, Waukegan, Illinois, 60087

Google Maps Updated: 20 May 2026
Authenticity Score: 85/100
About

Patients generally have a positive experience at this location, praising the thoroughness of the doctors and the friendliness of the staff. Many long-term patients appreciate the continuity of care and the professional atmosphere. However, there are some complaints about recent changes in staff and doctors, leading to some frustration with communication and scheduling. Overall, it remains a well-regarded choice for eye care in the area.

Our Review Process
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We analyze 75 public reviews for Pearle Vision using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 70/100
Pro Tip

If you have a preferred doctor, confirm they are still with the practice when booking your appointment.

Thorough Exams
Large Frame Selection
Pros & Cons

✓ What Works Well

  • Thorough and professional eye exams
  • Friendly and helpful staff
  • Good selection of glasses

✗ Areas to Improve

  • Communication issues with staff changes
  • Occasional scheduling errors
  • Some reports of poor customer service
Frequently Asked Questions
  • Is the doctor thorough?
  • How is the customer service?
  • Do they have a good selection of frames?
User Feedback

Dr. Bravo is very thorough.

The staff is friendly and efficient.

Communication could be better.