AutoZone Auto Parts
1750 W Jesse James Rd, Excelsior Springs, Missouri, 64024
This AutoZone location is highly praised for its helpful and knowledgeable staff who often go above and beyond to assist customers with minor repairs and diagnostics. Many reviewers share stories of employees helping with battery installations or lending tools in the parking lot. However, there are some complaints about inconsistent service, particularly during night shifts, and occasional issues with incorrect parts or installation errors. Overall, it's a go-to spot for parts, but experiences can vary based on who is working.
We analyze 59 public reviews for AutoZone Auto Parts using our data models and filter out spam to highlight only authentic feedback.
If you need help with a minor installation, try visiting during the day when the more experienced staff are typically on shift.
✓ What Works Well
- Helpful and knowledgeable staff
- Willingness to assist with minor repairs
- Good tool rental program
✗ Areas to Improve
- Inconsistent service quality
- Occasional incorrect parts provided
- Some reports of lazy or rude night staff
- Can you help me install this battery?
- Do you have a tool rental program?
- Can you run a diagnostic test on my car?
They let me use their tools in the parking lot for hours.
The staff went above and beyond to get me back on the road.
Some staff members seem uninterested in helping.
- Category Automobile
- Neighborhood Excelsior Springs
- City Excelsior Springs
- State Missouri
- Postcode 64024
- Country United States
