Bay State Physical Therapy
Health & Medical · Physical Therapy

Bay State Physical Therapy

470 W Broadway, 2nd Floor, Boston, Massachusetts, 02127

Google Maps Updated: 19 May 2026
Authenticity Score: 93/100
About

Patients consistently report excellent experiences, highlighting the knowledgeable and supportive therapy team. The facility is described as clean, well-equipped, and efficiently run. Many reviewers note that the therapists take the time to tailor plans to individual needs, leading to significant recovery progress. The front desk staff is also frequently praised for their friendliness and efficiency.

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We analyze 79 public reviews for Bay State Physical Therapy using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 95/100
Admin Efficiency 90/100
Pro Tip

Check for free 2-hour parking lots just two blocks away to avoid street parking stress.

Modern equipment
Highly personalized care
Pros & Cons

✓ What Works Well

  • Knowledgeable and supportive therapists
  • Clean and well-equipped facility
  • Easy and flexible scheduling

✗ Areas to Improve

  • Occasional reports of rude phone interactions at other locations
  • Limited parking options
  • Some patients felt rushed during peak hours
Frequently Asked Questions
  • Do you have elevator access?
  • Is there free parking nearby?
  • Can I schedule online?
User Feedback

They treat you like a person, not a patient.

Virginia is a game-changer for recovery.

The front desk is always so welcoming.