Daniel Driscoll - Neponset Health Center
398 Neponset Ave, Boston, Massachusetts, 02122
This health center is a long-standing community staple, with many patients praising the doctors and nurses for their compassion and thoroughness. However, there is a significant divide in feedback regarding the administrative side. Many patients report frustration with the front desk, long wait times, and difficulty reaching a live person. While the clinical care is often rated highly, the logistical experience can be challenging.
We analyze 77 public reviews for Daniel Driscoll - Neponset Health Center using our data models and filter out spam to highlight only authentic feedback.
Try to arrive early in the morning to minimize wait times, as the front desk can get overwhelmed later in the day.
✓ What Works Well
- Compassionate and thorough doctors
- On-site bloodwork lab
- Long-standing community presence
✗ Areas to Improve
- Frustrating front desk and call center
- Long wait times for appointments
- Inconsistent administrative communication
- How do I reach a live person?
- Are you accepting new patients?
- Can I get my bloodwork done here?
My doctor is amazing, but the front desk is a nightmare.
They really listen to my health concerns.
Wait times are often too long.
- Category Health & Medical
- Neighborhood Dorchester
- City Boston
- State Massachusetts
- Postcode 02122
- Country United States
