Health & Medical · Urgent Care

Carbon Health Immediate & Primary Care Boston - Downtown Boston

80 Summer St, Boston, Massachusetts, 02110

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Experiences at this urgent care are highly varied. Many patients praise the quick, efficient, and compassionate care, especially when traveling. However, a significant number of reviews highlight major issues with billing, insurance verification, and administrative communication. Some patients feel the care is overpriced for the level of service provided, while others find it to be a convenient and professional option.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Carbon Health Immediate & Primary Care Boston - Downtown Boston using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 30/100
Pro Tip

Always verify your insurance coverage directly with your provider before your visit, as online systems may not be accurate.

Online booking
Urgent care services
Pros & Cons

✓ What Works Well

  • Quick and efficient service
  • Clean and modern facility
  • Friendly and professional medical staff

✗ Areas to Improve

  • Confusing and aggressive billing practices
  • Difficulty reaching staff by phone
  • Inconsistent insurance acceptance
Frequently Asked Questions
  • Do you accept my insurance?
  • Why was I billed twice?
  • Can I get an estimate for services?
User Feedback

Great for travelers needing quick care

Billing department is very difficult to reach

Some providers are excellent and thorough